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FAQs

If you have any questions about our products, or any other questions you don't see answered below, please contact us directly via our site contact page, phone or WhatsApp.

 

Please note, you will receive the fastest response if you reach out to us by phone or WhatsApp!

Frequently Asked Questions

How much is delivery?

In most cases, we offer free delivery inside the M25, However please contact us directly to discuss shipping. Each pot is unique, and so is the shipping cost!

Do you offer returns?

Unfortunately, we cannot offer returns on our pots. If there is a specific issue with your pot on delivery, please contact us as soon as possible.

How big and heavy is my pot?

If you are interested in the specifications of a pot in our collection, please get in touch and we will let you know the exact dimensions and weight of that pot.

Can I see my pot before I buy?

If you would like to view your pot before purchase, or browse our collection in person, you can visit our warehouse in Gloucester. Please get in touch if you would like to visit.

Do you deliver outside the UK?

If you would like a pot shipped internationally, please contact us directly.

Do you supply businesses?

Yes, if you are a business looking to work with us, please get in touch. 

If you are looking to hire pots for an event, please contact us.

Don't see the answer to your question?

If we haven't answered your question, please get in touch. Our products are all unique, and so are our customers. If you are looking for a specific pot you don't see listed, it may be available in our wider collection. Please contact us to discuss your needs!

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Juliet Oliver Collection Warehouse
England's Glory Match Factory
Unit 41
Morelands Trading Estate
Bristol Road
Gloucester
GL1 5RZ

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